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District Council of Mt Barker
Adelaide Hills Council

AdelaideHillsMtBarker

GREEN PAGES

This web page is a quick guide to Council information and services

To visit the Official Mt Barker Council Website CLICK HERE
To visit the Official Adelaide Hills Council Website CLICK HERE

 

GREEN PAGES INDEX

Adelaide Hills

Animal Keeping
Badge Days
Banners
Bee Control Contacts
Cats
Cemeteries
Citizenship
Commerce - AHBTC
Community Care Services
Council Meetings
Dog Control
Engineering
Environment
Gumeracha & District Civic Centre
Illegal Litterings
Immunisation
Justice of the Peace
Libraries
Payment of Rates
Principle Office
Retirement Villages
Roadside Trading & Street Stalls
The Hut Community Centre
Torrens Valley Community Centre
Waste & Recycling Depots
Youth

Mt. Barker

Cemeteries
Citizenship
Community Grants
Dogs & Grants
Fences
Fire & Safety
Food Health Issues
Garbage Collection
Home Assist
Immunisation
Noise Complaints
Recreation Facilities
Toy Library
Transport
Volunteering

 

 


Adelaide Hills Council

Introduction

The Adelaide Hills Council area is located to the east of metropolitan Adelaide. It encompasses an area of 795 square kilometres and extends from Mount Bold Reservoir in the South Para Reservoir in the north and from the Hills Face escarpment in the west to the eastern boundary of the Onkaparinga watershed.

The physical character of the area reflects the geological history and includes:
• Hills Face and Foothills
• Eastern Range
• Central Range

The Council district is substantially within the traditional lands of the Peramangk Aboriginal people. The traditional land of the Kaurna people is also represented within the district at the foothills suburbs of Teringie and Rostrevor and down onto the Adelaide Plains.

The district holds special significance as a major environmental and recreational asset. The majority of Adelaide Hills Council lies within the Mt Lofty Ranges Watershed which supplies around 60% of metropolitan Adelaide’s water supply. The area has a wide range of land uses including agriculture, residential, retail, industrial, conservation and tourism.

Residential development varies from the more urban areas of the foothills and around Stirling to the rural townships of Gumeracha, Mt Torrens, Mylor and Cudlee Creek. There are over 50 towns and localities within the Council area.

European settlement in the Adelaide Hills began soon after the establishment of colonial government in 1836. It was one of the earliest settled areas in South Australia due to its close proximity to metropolitan Adelaide, high annual rainfall and fertile valleys.

In recent years, parts of the district have become increasingly urbanised due to better access to Adelaide City via the South Eastern Freeway and also people’s desire to enjoy the quality of life offered by a country location in close proximity to the city, giving impetus to development centred around the towns of Stirling, Bridgewater, Aldgate, Balhannah and Woodside. Improved transportation routes have also influenced population growth in the towns in the north of the area, such as Birdwood, Gumeracha and to a lesser extent Kersbrook.

Local industries include apple, pear and cherry growing, vineyards, mixed farming, quarries, nurseries, market gardening, grazing, forestry, horses and cattle.

Major tourist attractions in the Adelaide Hills Council district include - Cleland Wildlife Sanctuary, Mt Lofty Summit, Birdwood National Motor Museum, Gumeracha Toy Factory, Warrawong Wildlife Sanctuary, Melba’s Chocolate Factory, Mt Lofty Botanic Gardens and the Gorge Wildlife Park.

The AHC population growth rate has been steadily declining since 1991. The estimated growth rate for the 1995 to 2000 period was 0.2%, half the State’s average of 0.4% however, there was a surge in 2000 and 2001 in the order of 0.5% per year. The population is currently estimated at 39,028 as at June 2005. It is expected that the population will grow to 40,403 by 2016.

For people 60 years and older, the percentage is considerably lower than the average for the State as a whole, but is growing in percentage terms. Just over 11% of the population is over 65.The ageing of the population will have impacts on service provision, which is being addressed as part of our Community Plan. Improvements in aged services and infrastructure like footpaths will be required to improve access to facilities to older persons.

The AHC area has a relatively young and family-orientated population in comparison to the State as a whole. Young people aged between 10 and 24 years make up 20% of our population. Our youth population is expected to reduce by around 12% over the next 10 years, numbering around 7,400 people. For young adults (in the 20 to 29 year old age groups), there is a lower percentage than for the State as a whole.

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PRINCIPAL OFFICE:

28 Onkaparinga Valley Road, Woodside SA, 5244

Tel: 08 8408 0400 Fax: 08 8389 7440
PO Box 44, Woodside, SA 5244

After Hours (Emergencies)
Tel: 08 8408 0400
Email: mail@ahc.sa.gov.au
Website: www.ahc.sa.gov.au

Office Hours:
8.30 am - 5.00 pm Monday to Friday

ALL GENERAL ENQUIRIES AND EMERGENCIES
Tel: 8408 0400

STIRLING SERVICE CENTRE & LIBRARY

63 Mt. Barker Road, Stirling SA 5152

Tel: 08 8408 0400
Fax: 08 8389 7440

Office Hours
8.30 am - 5.00 pm Monday to Friday

GUMERACHA AND DISTRICT CIVIC CENTRE

45 Albert Street, Gumeracha SA 5233

Tel: 08 8389 1455 Fax: 08 8389 7440

Opening Hours
Tuesday: 11.00 am – 7.00 pm
Friday: 9.00 am – 5.00 pm
Saturday: 9.00 am – 1.00 pm

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LIBRARIES

Libraries - your gateway to information, education,
recreation and communication

Access to books, talking books, graphic novels, magazines, CDs, videos, DVDs, internet and email, on-line library services and subscription databases, photocopying and laminating facilities, reference services.

24/7 on-line access – register, browse, research, renew and reserve at any time

www.ahc.sa.gov.au/library

SMS messaging available for reminders and reservations

Wireless internet access @ Stirling for laptops

On-line Homework help – ask @ your Library

Children’s Programs

School holiday activities
Children’s Book Week

Baby Bounce & Rhyme @ Stirling
Tuesdays: 10.30 am – 11.00 am
11.30 am – 12.00 am

Baby Bounce & Rhyme @ Woodside
Fridays 11.00 am – 11.30 am

Toddler Story Time @ Stirling
Wednesdays 10.45 am – 11.30 am

Toddler Story Time @ Woodside
Tuesdays 11:00 am – 11.30 am

School holiday programs and Children’s Book Week
activities - check our website or ask at your library
for details

Little Big Book Club Baby Bag and Scrapbook
available at your branch

Community Information

Access to local and State information on community
services and organisations.

Friends of the Library

For library patrons interested in assisting their library
through support, promotion and fundraising.

Housebound Service

Available on request for those unable to visit their
library due to age, frailty, illness, caring
responsibilities or lack of transport.

Tel: 08 8408 0469

COVENTRY MEMORIAL LIBRARY

61 Mt Barker Road, Stirling SA 5152

Tel: 08 8408 0420
Fax: 08 8339 5470
Web: www.ahc.sa.gov.au/library

Hours
Tuesday: 10.00 am – 6.00 pm
Wednesday: 10.00 am – 6.00 pm
Thursday: 1.00 pm – 8.00 pm
Friday: 10.00 am – 6.00 pm
Saturday: 9.00 am – 4.00 pm
Sunday: 1.00 pm – 5.00 pm

Closed Mondays and Public Holidays

History Centre
Access during library open hours

WOODSIDE LIBRARY

26 Onkaparinga Valley Road, Woodside SA 5244

Tel: 08 8408 0520
Fax: 08 8389 9311
Web: www.ahc.sa.gov.au/library

Hours
Tuesday: 10.00am – 6.00 pm
Wednesday: 10.00am – 5.00pm
Thursday: 1.00 pm – 8.00 pm
Friday: 10.00 am – 5.00 pm
Saturday: 9.00 am – 4.00 pm

Closed Sunday, Monday and Public Holidays

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GUMERACHA AND DISTRICT CIVIC CENTRE

Council & Library Services

45 Albert Street, Gumeracha SA 5233

Tel: 08 8389 1455
Fax: 08 8389 1039
Web: www.ahc.sa.gov.au/library

Hours
Tuesday: 11.00 am – 7.00 pm
Friday: 9.00 am – 5.00 pm
Saturday: 9.00 am – 1.00 pm

Gumeracha History Centre

Tuesday: 1.00 pm – 4.00 pm.
or by appointment
Tel: 08 8389 1462

Mobile Library Services

Throughout the Adelaide Hills District.

Tel: 08 8408 0420

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ANIMAL KEEPING

Council issues guidelines regarding the health and considered management of animals kept in the area. Planning staff, General Inspectors and Environmental Health Officers are all involved as responsible officers with regard to various aspects of animal management.

Wild animals are usually best left alone, however an injured animal can be helped and specialist assistance can be given by Fauna Rescue of SA Inc. Familiarise yourself with this group at their site.
http://www.faunarescue.org.au

Council recommends a few simple guidelines for management of domestic animals.

Domestic birds eg, chooks, birds, peacocks can be kept and conditions are outlined in the guidelines, which can be obtained from Council or Council’s website. If keeping chooks it is recommended that there are no roosters due to noise problems.

Please contact Council’s planning staff should you wish to keep animals such as sheep, goats or horses.

BADGE DAYS

When a charity organisation wishes to raise funds Council approval is required so that it does not interfere with other organisations.

For further information please contact Council’s Customer Service Team.

Tel: 08 8408 0400.

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BANNERS

Approval of temporary advertising signs/ banners

Council supports the use of temporary banners/signs in designated areas by clubs, associations or charitable bodies based in the Council area, which announce a local event of a religious, educational, cultural, political, social or recreational character.

Approval is required and is subject to conditions.

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BEE CONTROL CONTACTS

Council does remove European Wasps in the Council area however we do not remove bees. To have bees removed see the gold pages under Apiarist or call a Pest Control Company.

CATS

Council has a By-law and Policy for keeping of cats and numbers permitted- Refer Council website or contact Council Rangers.

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CEMETERIES

Council maintains the following cemeteries:

Norton Summit, Montacute,
Summertown, Houghton, Stirling,
Birdwood, Gumeracha, Cudlee
Creek, Mt Torrens, Kersbrook and
Mt Lofty.

Tel: 08 8408 0400.

Charleston and Scott Creek Cemeteries are managed by a separate Curator for Council.
Please contact Council on:
Tel: 08 8408 0400
for further details.

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CITIZENSHIP

Citizenship ceremonies are conducted by Council throughout the year as requested. Larger ceremonies are
held on Australia Day.

To become an Australian Citizen, residents must first apply with the Department of Immigration:
Tel: 131 880.

After the paperwork has been lodged with the Department an interview and security checks are conducted.

Once all of the Department of Immigration requirements are satisfied (usually within about six weeks), the
Department then forwards the paperwork to Council.

Council then forwards a letter to the applicant advising them that Council has received the paperwork and the
date of the next ceremony.

The applicant is then required to contact Council to confirm their attendance at the ceremony.

Ceremonies are usually conducted on a weekday evening every four to eight weeks depending on demand, and at the Australia Day functions. If these dates are unsuitable, alternative arrangements can be made.

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COMMERCE – AHBTC

The Adelaide Hills Business and Tourism Centre (AHBTC) located at Lobethal in the former Onkaparinga Woollen
Mills buildings, is an initiative of Adelaide Hills Council, to help develop new and growing businesses and increase employment opportunities in the Adelaide Hills Supporting Business The AHBTC actively supports individual business enterprise in the region of the Adelaide Hills and the Mt Barker Councils. It works closely with Federal, Local and State Government, together with other Business Enterprise Centres (BEC’s) and business groups throughout Australia and New Zealand to provide linkages with facilitators and services that assist the growth and development of micro and small businesses for the creation of job opportunities.

Location
The AHBTC occupies a 10 hectare complex of small to large manufacturing warehouses and offices. Situated in
Lobethal it utilizes the redeveloped Onkaparinga Woollen Mills premises. The AHBTC has an extensive range of
premises that support new ‘start up’ business under a Business Incubator program, tourism related businesses
that capture the history of the 120-year existence of the Onkaparinga Woollen Mills, and light industry in permanent premises. Business Incubator Program The AHBTC ‘Business Incubator’ program is a major program of the AHBTC providing a supportive environment to new ‘start up’ businesses offering mentoring, low cost services and advises on all aspects of business. The Business Incubator Program has achieved an 80% success rate in maintaining small business viability. This compares with a 20% success rate (nationally) for new ‘start up’ businesses starting without the support of a Business Incubator.

The AHBTC is a member of the Australian & New Zealand Association of Business Incubators (ANZABI).

In addition to the Business Incubator Program and its commercial tenants, the AHBTC continues to develop and
promote tourism in the area.

Commercial Tenants
A variety of factory, warehouse storage and office space is available for short to long term use at competitive
commercial rates. The space is well located with good support facilities and the advantage of a location with
other commercial tenants.

The AHBTC can be contacted at:
1 Adelaide / Lobethal Road Lobethal 5241

Tel: 08 8389 6979
Fax: 08 8389 5092

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COMMUNITY GRANTS

Council provides community grants to support local initiatives which, in Council’s opinion, make a positive contribution to community life through sport/recreation, local cultural, community/social development, environmental enhancements or address important social and/or welfare needs.

Grants are advertised twice each year.

Contact Council for further details

Tel: 08 8408 0400.

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COUNCIL MEETINGS

Council Meetings are held on the first and third Tuesday of each month at 6.30pm (public holidays excepted).

Development Assessment Panel meetings are held on the second Tuesday of each month at 6.30pm (public holidays excepted).

These meetings are held at 36 Nairne Road, Woodside, (unless advertised otherwise) and are open to the public.

Adelaide Hills Council Development Approval

Development within the Adelaide Hills Council area can be complex due to the fact that:

• There are 5 catchments within the Mount Lofty Ranges watershed that run through and covers 85% of the area. Development is restricted in these areas. Water from these catchments flow into major reservoirs which
supply up to 60% of Metropolitan Adelaide’s drinking water.

• All but a small portion of the Council area is located in a bushfire prone area and the majority of land along the western side is in a high bushfire hazard area.

• Many properties contain Significant Trees or Native Vegetation.

• Some properties within the area are listed as either State or Local Heritage Places, or fall within the Historic (Conservation) Policy Areas.

• The majority of land in the Council area is under some form of primary production and consideration of the impacts of such activities has to be taken into account when assessing developments.

• The vast majority of the Council area is not serviced with any water, stormwater or sewer services.

All the aforementioned aspects of the Adelaide Hills Council area make it a special and sometimes difficult area to develop in. Please consult our Development Services staff before doing any development on your
property.

The following development activities require approval, prior to any construction work, vegetation or tree removal, site preparation or excavation being undertaken:

Garages, sheds, verandahs, carports, pergolas, dams, retaining walls (exceeding 1 metre in height), swimming pools, fenced tennis courts, fences (dependant on height), change of land/building use, and new buildings (including dwellings) and additions or alterations to buildings.

Note: not all activities for which development approval may be required have been listed due to space constraints. The information provided in this article is only intended to be a summary. All applications are considered on their individual merits and therefore situations may vary. If you have any development
enquiries or require more detailed information in this regard, then please either view our website www.ahc.sa.gov.au or contact the Development Services section on

Tel: 08 8408 0558.

Submitting a Development Application You may not commence any on site work until you have obtained development approval, which consists of both Provisional Planning Consent and Building Rules Consent.
Please refer to our website link www.ahc.sa.gov.au/site/page.cfm?u=175 which details what is required when
submitting a Development Application. Fact sheets on the various types of applications and things to note can be found on the same web page.

If you require further information with regard to the above or any other development queries please either view our website www.ahc.sa.gov.au or contact the Development Services Section
on

Tel: 08 8408 0558.

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DOG CONTROL

Registration:
(a) It is compulsory to register dogs when they reach the age of three (3) months
(b) The registered owner of the dog must be a person 16 years or over.
(c) Dog registrations are for one year and are renewable annually as at 1 July.
(d) The dog owner must advise Council immediately if:-
- the dog is moved to different premises
- the dog dies or is missing for more than 72 hours
- ownership of the dog is transferred to another person
(e) The dog must wear a collar with the registration disc attached when in a public place.
(f) When in a public place a person must exercise effective control of the dog in the following manner:-
- the dog must be held or tethered to a chain, cord or leash no longer than two metres or
- the person is able to see the dog and be close enough to give commands that the dog would obey.
(g) Fees:
Full registration is $40 per year or $24 per year if the dog is desexed (proof required). (Pensioner and other
concessions can apply)

How many dogs can be kept?
Council by-laws generally limit the number of dogs that can be kept per household to two; however application in writing can be made to have this number increased. Special conditions apply.

Lost or escaped dogs:
You should notify Council immediately of the loss of your dog giving full details of your name/address, phone
numbers, description of dog and registration details and time and place the dog went missing. An after hours
service including weekends is available to report lost dogs. Please contact our office anytime on

Tel: 08 8408 0400.

Dog attacks or Harassment:
Council has specialist Dog Management Officers available to mediate and counsel should you become the victim
of a dog attack or harassment. If a complaint is received the Officer will investigate and may issue a fine by
way of expiation notice or if the offence is more serious or repeated the owner or the person in charge of the dog may be summonsed to appear in court to answer to a criminal charge. Council or a court may, instead of or in addition to any fine, make other orders including that the dog be destroyed, disposed of or controlled in a specified manner. A court may also order payment and compensation for any injury, damage or loss suffered as a result of any action of the dog.

Barking Dogs:
It is an offence if a dog creates a noise by barking which persistently occurs or continues to such a degree
that it unreasonably interferes with the peace, comfort or convenience of a person. Dog owners are responsible for making sure that their dog’s barking does not become a neighbourhood problem. Should this occur Council Dog Management Officers could offer you advice on means of correcting the habit including hire of training videos, brochures and professional dog training facilitators. Remember continual barking is an offence and fines do apply.

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ENGINEERING

The Engineering Department is responsible for property and infrastructure investigation, design, construction,
operations and maintenance including roads, footpaths, bridges, street lighting, verges, parks and playgrounds, sports facilities, public buildings, waste services, stormwater drainage and septic tank effluent drainage schemes (STEDS).

Details of the Capital Works Program can be obtained from Council’s website www.ahc.sa.gov.au

For further information on infrastructure, planning and design, contact Council’s Customer Service Team on

Tel: 08 8408 0400.

For further information on operational and maintenance activities, and to report any maintenance requirements, contact Council’s Customer Service Team on

Tel: 08 8408 0400.

To report minor maintenance problems please call Council’s Customer Service Team on

Tel: 08 8408 0400.

Vehicle Property Access
If lodging a development application you are not required to do anything. Your development application will be forwarded to Council’s engineering unit for assessment and advice of this assessment and any
conditions that need to be met will be forwarded to you with the development application approval.

If you are not lodging a development application, you need to lodge an Access Application form, along with a drawing of the property showing the proposed location of the access. An application fee is applicable
when lodging an application.

You must also lodge an application to alter or relocate an existing access.

For further information please contact Council’s Customer Service Team on
Tel: 08 8408 0400.

Trees
Council approval is required for any planting of vegetation or removal of vegetation from Council road verges. Please contact Council’s Customer Service Team on Tel: 08 8408 0400 for further information.

Further approval is required for the removal of any significant trees on private land within the townships or urban areas or native trees on rural properties. Please call our Development Services section on
Tel: 08 8408 0558
before removing any trees.

Street Lighting Faults
All Faulty Street Lights can be reported to ETSA by:
Tel: 13 13 66
Fax: 08 8404 5187
Email: street.lights@etsa.com.au

Sport and Recreation Policy
Council has in place a Sport and Recreation Strategy and Policy to increase opportunities for the whole community to become involved in recreation.

For further details please contact Council’s
Customer Service Team on

Tel: 08 8408 0400.

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ENVIRONMENT

This section is involved in matters relating to air, water and noise pollution and includes matters relating to management of effluent and other waste water. Environmental Health Officers undertake food inspections and investigate food related enquiries and follow up communicable disease issues. It is a legislative requirement for new food businesses to notify Council before opening. Contact Council’s Customer Service Team on

Tel 08 8408 0400

ENVIRONMENTAL PROTECTION ACT

Burning
Within the township areas under this Act only certain types of material may be burnt, and only between the hours of 10.00am and 3.00pm Monday to Saturday inclusive.

Fires in the open are not permitted on Sundays.

No fires are permitted during the Fire Danger Season, without a permit

For advice on clean-up and burning, contact
Council’s Customer Service Team on
Tel: 08 8408 0400.

FIRE DANGER SEASON
1 November 2007 - 30 April 2008

During the above time a prohibition will exist on the lighting of all fires in the open air WITH ONLY TWO EXEMPTIONS.

The following exemptions will be allowed on any day, OTHER THAN A ‘TOTAL FIRE BAN DAY’:

1. A fire for cooking purposes and personal comfort provided that:

1.1 The fire is contained in
(a) properly constructed fire place, or
(b) a portable appliance exclusively constructed for
cooking purposes;
(c) a trench at least 300mm deep, AND
1.2 The fire does not occupy an area in excess of 1.0m square, and
1.3 The ground and air space within a distance of 4.0m from the outer perimeter and upper most point of the burning material is clear of all flammable material, and
1.4 A person who is able to control the fire is present at the time it is lit until the time it is completely extinguished.
2. A fire for burning domestic or garden refuse provided that:
2.1 The fire is effectively contained within a properly constructed incinerator, and
2.2 The supply of water adequate for the extinguishment of the fire is readily available at all times when the fire is burning, and
2.3 Under the conditions of 1.3 and 1.4 above.

Total fire ban days:
Adelaide Hills Council is in the ‘Mt Lofty Ranges’ District’ in respect to Fire Ban areas.

On TOTAL FIRE BAN DAY, only gas or electric appliances will be allowed for cooking, and only within 15 metres of a dwelling, and under the conditions of 1.3 and 1.4 above.

On total fire ban days, all types of barbeques are banned in parks, reserves, ovals, tennis courts, and vacant blocks or on any roadside, fire bans will operate from 12 midnight and be in force for 24 hours.

Check for Fire Bans

Tel: 1300 362 361.

CFS Headquarters (24 hour information service).

Radio advice given from 6pm the previous day.

TV advice included in the news bulletins the previous evening.

Local Signs: Watch for signs on roadsides, in picnic grounds, etc.

TO REPORT A FIRE AT ANY TIME PLEASE DIAL 000

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COMMUNITY CARE SERVICES

These services are provided as part of the Home and Community Care (HACC) program. The HACC program
gives support to people living in their own homes who are frail, aged or have disabilities and it also supports
their carers. The types of services available to people who fall within this category include home maintenance,
safety and security advice and installation, home help, social support, respite services for carers, transport
assistance for essential appointments and referral services.

The Program is available in all Council wards however, some services may differ between wards depending on
the needs of the local community and the availability of funding.

The HACC program enlists the aid of volunteers to assist in the provision of these services and provides training and support for volunteer workers.

HILLS COMMUNITY PASSENGER NETWORK

Council contributes towards the cost of running the Hills Community Passenger Network (HCPN) which provides
information and support to people who are transport disadvantaged. Please call 08 8391 7234 between the
hours of 9am and 4pm for transport assistance.

Adelaide Hills Seniors Day Program Aldgate Seniors Centre 4 Gibb Rd, Aldgate SA 5154

Tel: 08 8339 8015
Email: stirlingdaycare@adam.com.au

Quality programs for the older person - socialisation outings, programming for low level Dementia clients
and respite for carers. Referral from ACAT, GP, family or self referral. Physio and therapeutic touch services available

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IMMUNISATION

Schedules and Locations
The Hut, 1 Euston Road, Aldgate SA 5154

1st Thursday of each month 1.00-2.00pm
(By appointment)
2.00 – 5.00pm
(drop in)

CWA Rooms, 30 Onkaparinga Valley Rd, Woodside

4th Thursday of each month 2.00pm-5.00 pm

All scheduled vaccines available.

For Hepatitis A, Hepatitis B or combined Hepatitis A and B (Twinrix) please contact Council at least 7 days before clinic to ensure availability. Costs for vaccine may apply to some unscheduled products.

Tel: 08 8408 0400

ILLEGAL LITTERING

Witnesses to illegal dumping should report the incidents to Council for follow up.

Tel: 08 8408 0400.

Help keep our District Beautiful

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JUSTICES OF THE PEACE

For further information please contact Council’s Customer Service Team on

Tel: 08 8408 0400.

SWIMMING CENTRE

Located at Nairne Road, Woodside (opposite the police station), the centre, which is community owned and operated, is open from early November until the end of March, 7 days a week.

Set in a large lawned area with plenty of shade, it has barbeque and canteen facilities. There is easy access for all. For further information

Tel: 08 8389 7388

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PAYMENT OF RATES

Rates may be paid:
• at Australia Post Offices
• at Council Offices by cash, cheque or credit card
• by cheque or money order through the post
• via the Internet - www.ahc.sa.gov.au
• BPAY - contact your bank or credit union
• By telephone, using a credit card
Tel: 1300 303 201

Please note: 1% Merchant Fee will be added to the amount for all credit card payments to Council

Any ratepayer who may, or is likely to experience difficulty with meeting the standard payment arrangements, is invited to contact Council’s Customer Service Team on Tel 08 8408 0400 to discuss alternative payment arrangements. Such enquiries are treated confidentially by Council.

Late Payment of Rates
The Local Government Act 1999 provides that councils may impose a penalty of 2% on any payment for rates whether by instalment or otherwise that is received late. A payment that continues to be late is then charged
a prescribed interest rate for each month it continues to be late. The prescribed interest rate is set by the Local Government Act (Regulations) 1999.

Council allows three working days should the due date for payment fall on a non working day as a grace period before applying the late payment penalties allowed by the Local Government Act 1999.

Council is prepared to remit penalties for late payment of rates where ratepayers can demonstrate hardship or in other exceptional circumstances in accordance with Council’s Policy for Remission of Fines on Rates.

Concessions
Pensioner Concession Eligible pensioners may be entitled to a remission on rates, administered by SA Water.

Application forms, which include information on the concessions, are available from Council’s:Principal Office - Onkaparinga Valley Road, Woodside

Stirling Service Centre and Library - 63 Mt. Barker Rd

Gumeracha and District Civic Centre - 45 Albert St.

Pensioner concession forms are also available from SA Water and its district offices. Eligible pensioners must hold a Pension Card, State Concession Card or be a TPI Pensioner. The applicant must also be responsible for the payment of rates on the property for which they are claiming a concession and it must be their principal place of residence.

Questions from ratepayers regarding rate concessions administered by SA Water are to be directed to SA Water – Call Centre –
Tel: 1300 650 950

Family and Youth Services may assist people in receipt of Austudy, Newstart, Parenting payments, Youth allowance, etc. with the payment of Council rates, provided it is for the principal place of residence (concessions are not available on vacant land or rental premises).

Ratepayer enquiries regarding rate concessions administered by Family and Youth Services may be
directed to:

Mt Lofty/Manoah wards
Phone Aberfoyle Pk Office: 08 8374 6111

Marble Hill/Torrens Valley wards
Phone Modbury Office: 08 8407 4999

Onkaparinga Valley ward
Phone Mt Barker Office: 08 8391 0488
for ratepayers in Onkaparinga Valley Ward
(Mon. Wed. & Fri. 10.00am-4.30pm.
closed for lunch 12.30-1pm)

State Seniors Card (Self-funded Retirees)
A person who holds a State Seniors Card may be entitled to a remission of general and separate rates under the Local Government Act 1999, providing the land constitutes the person’s principal place of residence.
However, a person is not entitled to receive both the State Seniors Card concession and the pensioner concession.

Questions from ratepayers regarding rate concessions for self-funded retirees are to be directed to Revenue SA, Call Centre on

Tel: 1300 366 150.

Payment of rates should not be withheld pending assessments by SA Water, Revenue SA or Family and Youth
Services, as penalties will arise.

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RETIREMENT VILLAGES

Council provides six retirement villages for retired people over 55 years, who wish to move to a smaller home but remain near family and friends.

The villages are located at:

Balhannah
13 Junction Rd, Balhannah
7 independent living 2 bedroom units

Bridgewater (FH Todd Retirement Cottages)
1 Second Ave, Bridgewater
6 independent living 2 bedroom units

Crafers (Crafers War Memorial Cottages)
2 Station St, Crafers
6 independent living 2 bedroom units

Gumeracha
5 Albert St, Gumeracha SA 5233
14 independent living 1 bedroom units

Lobethal
3 Jeffrey St, Lobethal
14 independent living 1 bedroom units

Woodside
11 Nairne Rd, Woodside
16 independent living 1 or 2 bedroom units

Priority for accommodation will address health, financial, family or social needs. The units/cottages vary in size and style and may be rented or resident funded. There is a waiting list.

For more information or an application form contact Council’s Customer Service Team on

Tel: 08 8408 0400.

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ROADSIDE TRADING & STREET STALLS

A permit is required under section 222 of the Local Government Act 1999 to use a public road for business
purposes. This includes setting up a roadside stall, fundraising task or food van at a special event.
Applications and enquires are handled by the operational compliance team - contact by phoning:

Tel: 08 8408 0400.

THE HUT COMMUNITY CENTRE

1 Euston Road, Aldgate SA 5154

Tel: 08 8339 4400
Fax: 08 8339 4615
Email: reception@thehut.org.au
Website: www.thehut.org.au

The Hut offers a wide range of services to residents of the Manoah, Mount Lofty and Marble Hill Wards. The Hut
activities include a variety of courses including computing and digital photography, walking groups, young parents group, social group for older residents, a community fun and fitness group, strength and balance classes, men’s shed and music for seniors. Other groups are formed in response to community needs at the time.

The Hut also provides a community information service, an information directory, an information kit for people
new to the district, tax help, a community bus and a professional person providing listening skills. The Caring in
our Community programme provides neighbourly support for local residents.

The Hut encourages volunteering and provides recruitment, training, and support through Hills Volunteering and Learning Pathways projects. There are also peer support and social activities for the large group of volunteers who assist with the running of The Hut and the provision of its services and programs.

The Hut activities and resources include

 Courses and Interest Groups
 Local Tourist Information
 Community Information Service
 The Hut Walking Groups
 Information Directory
 Welcome Neighbour Kit
 Caring in our Community
 Community Bus/ Transport Services
 Volunteers
 Tax Help
 The Book Shed
 Community Fun & Fitness

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TORRENS VALLEY COMMUNITY CENTRE (TVCC)

Behind Gumeracha Town Hall, Albert Street
Gumeracha, SA 5233.

Open Tuesday to Friday: 9 am - 3.30 pm

Tel: 08 8389 1711
Fax: 08 8389 1722
Email: torrensvalcc@internode.on.net
Website: www.torrensvalleycc.org.au

TVCC offers a wide range of services to residents of the Torrens Valley and Onkaparinga Wards. Activities include a community fun and fitness group, Tai Chi, basic computing courses, and a JP service.
Other groups are formed in response to community needs at the time.

It also provides a community information service, a referral service, tax help and a professional person providing listening skills.

TVCC encourages volunteering and provides training, coordinator support, peer support and social activities for a large group of volunteers who assist with the running of TVCC and the provision of its services and
programs.

TVCC Activities & Resources include

 Courses and Interest Groups
 Information Service
 Volunteers
 Tax Help July - October
 Torrens Valley Youth Group
 Community Fun & Fitness
 Oppe Shoppe at the CWA Hall
 Facilities for hire

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WASTE AND RECYCLING DEPOTS

Heathfield Waste & Recycling Depot
Scott Creek Road, Heathfield SA 5153
Saturday, Sunday & Monday 8.00 am to 2.00 pm
Tel: 08 8339 4323
(only during operating hours)

Mt Charles Refuse Depot (Woodside)
Harrison Road, Woodside SA 5244
Saturday, Sunday & Monday 8.00 am to 2.00 pm
Tel: 08 8389 7411
(only during operating hours)

Please direct any queries to the Council Office on
Tel: 08 8408 0400

REFUSE DEPOTS ARE CLOSED CHRISTMAS DAY, NEW YEAR’S DAY, GOOD FRIDAY AND TOTAL FIRE BAN DAYS.

WASTE COLLECTION SERVICES

East Waste
Tel: 08 8240 1807

A weekly waste and fortnightly recycling collection service is provided to residents of Adelaide Hills Council.

Bins should be placed at the kerbside by 6.00am. Contact Council’s Customer Service Team on
Tel: 08 8408 0400
for your collection day.

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YOUTH

Adelaide Hills Youth Advisory Committee (YAC)

Open to youth aged between 12 years and 25 years, YAC meets monthly to discuss and address youth issues.

YAC works on various youth projects and event in the Adelaide Hills Council area and represent their local young community members to Adelaide Hills Council.

Contact Youth Development Officer

Postal PO Box 44 Woodside 5244

Tel: 08 8408 0590
Email: mdelange@ahc.sa.gov.au

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Mt Barker

Toy Library

(Located within the
Mount Barker Community Library)

5 Dumas Street, Mount Barker SA 5251

Tel: l 8391 7313
Fax: 8391 7319

Opening Hours

Tuesday 11.00am – 12.30pm
Wednesday 11.00am – 12.30pm
Thursday 11.00am – 12.30pm
3.00pm – 4.30pm
6.00pm – 8.00pm
Friday 11.00am – 12.00pm

Local History Centre

(Located within the
Mount Barker Community Library)

The Local History Centre offers a variety of resources relating to the history of the District of Mount Barker and is accessible during normal library opening hours

Tel: 8391 7314

Fax: 8391 7319

Justice of the Peace

A Justice of the Peace service is available in the District of Mount Barker for anyone who requires a JP to witness official documents. A dedicated team of JPs volunteer their time to make this service available in a friendly and welcoming environment.

Mondays & Fridays

The Mount Barker Courthouse
37 Hutchinson St
10.00am - 12 noon and 2.00pm - 4.00pm

Thursdays

Mount Barker Community Library
5 Dumas St
6.00pm - 8.00pm

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Garbage Collection Service

Solo Resource Recovery
Tel: 8295 5077

Council provides a kerbside waste and recycling collection service to residents of townships in the district,
comprising of a 240 Litre split bin. Residents are required to purchase a 240 litre split wheelie bin from Solo
Resource Recovery and details of the recycling system will be provided. Garbage bins should be out for collection by 6am. Contact Council on 8391 7200 for your collection day.

Collection Days

Monday Meadows & Hahndorf

Tuesday Mount Barker

(North of Adelaide
& Alexandrina Roads)

Wednesday Mount Barker

(South of Adelaide

& Alexandrina Roads)

Thursday Callington, Kanmantoo,

Nairne, Brukunga & Dawsley

Friday Littlehampton, Echunga,

Blakiston & Macclesfield

Council is planning to introduce a new kerbside waste and recycling collection service comprising of a 140 Litre
recycling bin, collected fortnightly. As part of this Council is proposing to provide the additional waste bin and
convert the existing split bin. It is anticipated that this will be introduced in early 2008.
Contact Council on 8391 7200 for further information.

Waste Transfer Stations

WASTE TRANSFER STATIONS MAY BE CLOSED ON DAYS OF
EXTREME FIRE DANGER

These facilities are only available to residents of the district and identification may be required.

Windmill Hill Transfer Station

Nixon Road, Hahndorf SA 5245

The Waste Transfer Station is located on Nixon Road between Mount Barker and Hahndorf.

Tel: 8388 1099

Opening Hours

Tuesday to Friday: 10am-12.30pm

and 1pm-4.30pm

Saturday: 9am-12.30pm

and 1pm-4.30pm

Sunday: 2pm-4.30pm

The transfer station is closed on Mondays
and public holidays.

Meadows Waste Transfer Station

Mill Street, Meadows

Opening Hours

1st and 3rd Sunday of each month between

10.30am-4.30pm only

Green Waste

Residents can drop off CLEAN green waste (lawn clippings, prunings, small branches, etc) to either of
Council’s Waste Transfer Stations for a reduced fee. Please be advised that weeds will generally not be accepted as green waste.

Contact Council on 8391 7200 for more information

Recycling

Scout Recycling

The Scout Recycling Centre is located next door to the Windmill Hill Transfer Station - Nixon Road, Hahndorf.

Tel: 8388 7409

Opening Hours

Monday to Friday: 8.30am to 4.30pm

Saturday: 8 am – 12 noon

Mt Barker Bottle and Can

Secker Road, Mount Barker

Tel: 8391 2700

Opening Hours

Monday to Friday: 8.30am - 4.50pm

Saturday: 8am - 1.30pm

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Dogs and Cats

Changes to the Dog and Cat Management Act took place on 1st July 2004. The State Government was prompted to review the legislation following extensive publicity being given to recent dog attacks against young children. There has also been a steady increase in the number of complaints against barking dogs, nuisance dogs and dogs found wandering.

Some of the major changes to the legislation are listed below:-
• dogs to be on a leash when in a public place
• stronger controls on menacing or dangerous dogs
• dogs to be adequately tethered when travelling in utilities, tray top trucks etc
• stronger controls for dogs found wandering at large
• stronger controls regarding barking dogs
• sixteen year olds are now allowed to register a dog
• Councils are to prepare Dog Management plans
• ‘off leash’ areas for dogs to be developed by Councils.

Dog Registration

Under state legislation, all dogs over the age of three months need to be registered by the owners at the local council. Re-registration is due each year on the 1st of July.

The limit on the number of dogs kept shall be according to Bylaw 5 – keeping of dogs:
• two dogs in a house
• three dogs and two working dogs on a rural property

Our Customer Service staff can process dog registrations and answer any queries you may have.

Some concessions do apply. Written proof of desexing is required when registering a desexed dog for the first time. Please notify Council of any changes to the dog(s) previously or currently registered to your
property (ie notify Council of any dogs that have died, been sold or given away) and especially if you change address.

Contact Council on 8391 7200 for further information.

Lost Dogs

Most lost dogs are picked up and taken to the Council Pound located at Hahndorf.

You need to act fast if you lose your dog. Below are some things you should do:
• Enquire at the Council (Tel 8391 7200)
• Contact the Dog Pound (Tel 8388 7514)
• Contact the RSPCA (Tel 8382 0888)
• Ring all local vets
• Put a notice in the local school

If you have found and secured a stray dog contact Council on 8391 7200, or after hours phone 8202 4770.

Dog Pound

Martins Road, Hahndorf SA 5245

Tel: 8388 7514

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Wasps


Council provides a free European Wasp eradication program to all landholders. In order for the nests to be destroyed you need to locate the nest. Tracking and finding wasp nests is the responsibility of the landholder.

Once the nest is located contact Council’s Contractor PRO PEST on 1800 24 22 21.

Bees

Call out costs for Bee eradication is to be negotiated between the residentand contractor.

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Cemeteries

The District Council of Mount Barker maintains the majority of the cemeteries in the Council area.

To obtain further information please contact the Cemeteries Curator at Council on: 0418 844706 or

8391 7277.

Mount Barker Cemetery
Springs Road, Mount Barker

Nairne Cemetery
Nixon Street, Nairne

Harrogate Cemetery
Harrogate Road, Opposite Princes Highway

Echunga Cemetery
Aldgate - Strathalbyn Road - Just past Dolman Road

Meadows Cemetery
Meadows to Kangarilla Road, Meadows

Old Meadows Cemetery
End of Mill Street

Prospect Hill Cemetery
Mount Ephraim Road, Prospect Hill

Macclesfield Cemetery
Penna Road, Macclesfield

Wistow Cemetery
Native Avenue, Wellington Road End

Bugle Ranges
Archer Hill Road, Bugle Ranges

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Fences

Council approval is required for a masonry (brick, cement, etc) fence higher than one metre and any other kind
of fence (colorbond, galvanised iron, wooden, etc) higher than two metres (measured from the lower of two
adjoining finished ground levels).

Fences located within a local or state heritage site or within a Historic Conservation Zone require development
approval irrespective of its size. Fences with a height in excess of one metre within 6 metres of an intersection
of boundary alignments on corner sites also require Council approval.

Any fence less than 2 metres in height located on a common boundary need to conform to requirements of
the Fences Act.

A booklet, prepared by the Legal Services Commission of SA and available from Council’s Customer Service
Centre highlights the issues relating to fences and the law.

Council’s Technical Services Department are involved in the decision making process of assessing development
applications for Development Approval in accordance with the provisions of the Development Act, 1993.

Council assesses approximately 1700 development applications per annum.

Your development application can be assessed more efficiently depending on the information provided with
your application which can be found in the Information Sheets on Council’s Web site at www.dcmtbarker.sa.gov.au.

The Development Services Team has collated key information and online resources to help you better
understand and use our planning and building services.

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Transport

Hills Community Passenger Network

The Hills Community Passenger Network provides information on a range of transport options available
across the Mount Barker, Adelaide Hills and Strathalbyn areas.

Some coordination of transport is also available for those transport disadvantaged to access essential services.
Criteria apply.

Tel: 8391 7234

Monday to Friday: 9am - 4pm

Tel Community Services on: 8391 7234

Monday to Friday: 9am - 4pm

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Home Assist

Council offers home assistance to carers, elderly and disabled residents by way of :
• Home care
• Garden maintenance
• Home security
• Social support

For further information contact Community
Services on: 8391 7234

Monday – Friday: 9 am – 4 pm.

Respite Programs

For parents caring for a child or adolescent with a disability, flexible respite can be provided. For further information contact Council’s Community Care Coordinator on Tel: 8391 7234

Monday – Friday: 9 am – 4 pm.

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Community Grants

The District Council of Mount Barker invites groups in the district to apply for a Community Grant for innovative projects of community benefits.

Grants are advertised twice a year in local press and on council’s website www.dcmtbarker.sa.gov.au.

Adelaide Hills Visitor Information Centre

41 Main Street, Hahndorf SA 5245

Tel: 8388 1185
Fax: 8388 1319

Email: vic@adelaidehillsinfo.asn.au

Office Hours
Monday to Friday: 9am – 5pm

Saturday, Sunday
& Public Holidays: 10am – 4pm

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Volunteering

Council highly value volunteers as a vital part of our community and provide support for volunteer groups through training and information. Around 150 volunteers are currently involved in Council programs
including the Library, Community Services, Environmental and Events programs.

Tel: 8391 7016

or visit the website for more information.

Immunisation

The aim of Council’s Immunisation program is to reduce the incidence of vaccine preventable diseases and increase the immunisation coverage rate in the Mount Barker District.

Immunisation services are conducted at the Mount Barker Community, Library Dumas Street, Mount Barker on the 1st and 3rd Thursday of each month from 3pm to 5pm and on the 2nd and 4th Saturday of each
month from 10am to 12 Noon. For further information contact the Immunisation Service at the
Council Office on: 8391 7200.

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Recreation Facilities

The District Council of Mount Barker offers many services and facilities to residents and visitors to the district, including:

Mount Barker Tourist Caravan Park 40 Cameron Road, Mount Barker SA 5251

Tel: 8391 0384

Adelaide Hills Recreation Centre 2 Howard Lane Mount Barker SA 5251

Tel: 8391 0222

Facility for the following sports: Gymnastics, cricket, basketball, tennis, women’s social netball, football, fully equipped gymnasium and fitness centre, kindergym, squash, night tennis, mixed netball and oval

Mount Barker Skate Park

Keith Stephenson Park Mount Barker adjoining Wallis Cinemas

Mountain Pool

Cameron St, Mount Barker

Tel: 8391 1464

Heated Pool and grounds. Kiosk and kiddies pool. A great summer spot!

Rage Cage

Corner of Alexandrina and Wellington Road, Mount Barker

This new and exciting innovation combines soccer, basketball, in-line hockey and anything else that’s
possible.

For further information on recreation and sporting facilities available in the Mount Barker district contact
Council’s Customer Service Centre on:

Tel: 8391 7200.

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Citizenship

The Department of Immigration is responsible for the approval/refusal of all applications for Australian
Citizenship.
Tel: 13 18 00.

Council conducts Citizenship Ceremonies for new citizens on Australia Day each year. For further information on
Citizenship Ceremonies contact Council’s Customer Service Centre on:

Tel: 8391 7200.

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Noise Complaints

Council is the relevant authority in the processing of Development Applications and enforcing offences in the
course of development being undertaken. However, Council is not an authority in the case of civil disputes.

Noise from domestic premises, including music and party noise, band and music practice, trail bikes, revving motor vehicles, hammering and other non mechanical construction noise is controlled by the Environmental
Protection Act 1993.

Council’s standard development condition for construction states that construction should take place between 7am and 7pm Monday to Saturday, with the exception of public holidays. The builder must take all
practicable steps to minimise the impact of noise emissions on neighbouring properties.

If the noise complaint is about a machine for which maximum permissible noise levels have been set, and
which is being used during the specified times, noise level measurements must be made by an authorised officer of the Environmental Protection Agency.

Further information or clarification on noise issues can be obtained by contacting the Environmental Protection
Agency on:

Tel: 8204 2000.

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Food Health Issues

Council has a statutory role to ensure the sale of safe food within the District. Council’s Environmental Health Officers are therefore involved in the following activities:
• Receiving and processing food business notifications
• Surveillance of food businesses to ensure compliance with the relevant food safety legislation
• Follow up of consumer complaints regarding poor food handling, contamination etc
• Follow up of confirmed food poisoning
• Providing advice regarding the fit-out of new food premises or upgrades of existing businesses

• Providing general food safety advice to residents, businesses and community and charity organisations.

The adoption of the new food safety legislation has introduced a number of new requirements for both food
businesses and food handlers. One of the significant changes to the food safety legislation is the requirement for food business proprietors to notify the existence of their business to Council.

For further information please contact Council’s Environmental Health Department on:
Tel: 8391 7200.

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Fire Safety

There are strict conditions which apply to the lighting of fires in the Mount Barker District. For details of these
conditions contact Council on 8391 7200 or refer to the Fire Handbook available from Council Offices.

Fire Danger Season

The Fire Danger Season starts 1 December each year and extends to 30 April unless otherwise declared by authorities. For Fire Ban information contact the CFS Hotline on: 1300 362 361.

ON DAYS OF TOTAL FIRE BANS, NO FIRES CAN BE LIT.

Domestic Burning

Domestic burning is discouraged. However, should a resident need to burn off on their property, this is only allowed outside of the Fire Danger Season and then only from 10am to 3pm Monday to Saturday. Burning on
Sunday is prohibited.

Wet matter and green garden waste are not to be burnt, nor are plastics, rubber, wood and similar materials.

Alternatives to Domestic Burning There are a number of ways to dispose of rubbish. A properly made compost heap only takes up an area of about 2 square metres and is clean and free of smell. Decomposable
household and garden waste can be treated this way and eventually returned to the garden. Townships have a Council rubbish collection service which should be used for hard rubbish. Other alternatives to burning
include chipping and mulching.

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